I was ****** at Spar Vosloorus Goldspot

I was at Spar vosloorus Goldspot waiting in line to enter the door the person behind me pick pocketed me and stole my phone and credit card. The staff at Spar didn't want to help me with the video footage instead the guy that was suppose to show me the footage went out to speak to someone outside and he came back telling me I can't see the footage he will look at the footage alone he came back without the footage and told me he saw nothing on the footage.