I purchased 2 x 2

I purchased 2 x 2.5kg Spar cake flour from Star Superspar in Carletonville. The Spar cake flour was not up to standard as it became unusually sticky when water was added. The best before date is 14/10/2025. The batch number is 14/01/2025 13:38:33. The bar code is ***303. What is most disappointing is that this was reported to Spar customer care and no response to date.