I feel Ribbed

Tjo I am hurt. In 2021 I relocated to Pretoria Capital park. For the first time I got a Spar reward card at the Spar in Park town. All was well. I would enter their car competition by buying participating products. One time I noticed this red note I asked the cashier she said "it means that's not on special" mind you the attitude. For the two and a half years living I would choose to shop there knowing I'll swipe my card and stand a chance to win anything. Fast forward yesterday at Ormonde shopping center. The lady kindly said your Card is not registered, am like haibo, try my phone number, she goes nothing. She gave me a new card to register at home. But I feel ****** shame and very disappointed at some of the cashiers. Especially the one that ****