How can you advertise in the Randburg Sun about Service and Care When it just does not Exist!

2 Weeks ago went to the "Store Opening!" for the 1st time as pensioners: Items were not priced, and when we asked the staff at the food side for help, they just ignored us and would not help - Instead they carried on talking to each other. Also to get a manager of supervisor to assist, no one wanted to show us who was in charge! We walked around the store trying to get help - BUT TO NO AVAIL!!! The final straw - We had our Pensioner's Card, and presented it at the till, Only to be told," Sorry it is not on our system!!!?" Lastly did make contact with Spar Head Office customer Service, :THIS WAS NEARLY 2 WEEKS AGO????? STILL AWAITING A RESPONCE. How can you advertise in the Randburg Sun about Service and Care When it just does not Exist . Shame on you