Horrible service Joshua Ndlovu

Honestly with the feedback from Joshua Ndlovu the spar at vona valley the heartless feedback and no proof of payment, I honestly don't know where was it paid to. What bank should I check as I am using the bank every day with no results. Honestly I will never ever use your service coz I done an order on the 4 June 2024 and today is the 21 June 2024 and I am being told to. Check with my bank. To what? Coz payment takes less then a minute on the app and refund takes 30 dayz