Horrible service

We were at tops spar in Hartbee****rt and the service we experienced was appalling. We waited by the tills for 5 minutes only to be ignored by one of the store assistants (Bonolo). The lady does not understand that her role is to provide service to all customers. Instead of her telling us that she couldn’t assist us and referring us to another staff member, we were blatantly ignored. Furthermore when we requested for a cardboard box to place the ice cube pack that we bought, we were told that the store does not have cardboard boxes when we found a cardboard box in less than a minute of searching ourselves.

The store assistants do not have any customer service!!!