Horrible service at Spar

On Saturday the 21st of October we went to Spar Groblersdal Mall to get a few supplies and during the checkout process, We asked the till packer for a trolley and her response was beyond repulsive. She complained that why didn't we get a trolley in the first place if we knew we were going to get a lot of items, When asked her about her attitude she said she wasn't talking to me. I then request to speak to the manager in charge, she pointed me to a lady that was working the till next to hers, the lady was not a manager but a supervisor who seemed non chalant by my complaint. The till packer in question was wearing a name tag that wasn't hers, turned out her name was Rose and not Juddy. Spar please sort your house as we approach the festive season.