Horrible Customer Service

Good day I'm regrettably posting this review specifically about SPAR in SouthGate Mall, Pietermaritzburg, my Dad who is a pensioner at 68 years old this year decided to visit this branch to check specials and do a little monthly purchases. DEFINITELY THE WORST DECISION OF THE DAY!!! When my dad enters the store he tries to locate a pamphlet with no luck, so unfortunately he had to interrupt two employees chatting up a storm to ask for one, my dad is then asked to wait aside as she checks for any available pamphlets, as he waits he is approached by Security who asks and I quote "What is he doing there" WOW, now my father has to explain why he's waiting aside, so he did, and he asked the Security why was he approached and his response "My Boss asked me to check" it's not soo much the words used but more the approach. Ten minutes later the pamphlet employee appears and hands my dad the specials. My dad then proceeds to do his shopping despite the security and his boss making feel like a shoplifter, when he gets to the till he noticed he is being overcharged for an item that is on special, so he informs the cashier who just by the way didn't even greet my dad, she then asked another employee to confirm this, the employee returns and this is confirmed, my dad then proceeds to carry his purchase back to the car park, he then notices that although the item was confirmed to be on special he was still overcharged, he then goes back to the store and attempts to speak to a manager(Indian Lady), she has no care in the world and is disgustingly RUDE!!!, informs my dad the special is on another item not the one he purchased, my dad then walks back in to the store(thinking now, is he seeing things) to find out the item he purchased was in fact on special, so he removes display of the special and returns to get some assistance, he now speaks to another manager(White Guy) who is even more rude than the first one, still insisting my dad is wrong, with the proof in my dad's hand, absolutely pathetic, ever heard the saying "Our Elders Should be Cherished" I mean since I was young it was known that you are always treated so well in a SPAR, ANYWHERE, and I mean ANYWHERE, and to now here this coming from my dad who has been a customer for who knows how long, I don't want anything from this, or my dad for that matter, but it would be nice if someone at least calls him to apologize, at least. I never thought I'd ever be writing a review like this about SPAR, I just hope that this is not what life has become for our elderly.