Gravy or no Gravy

hellow peter my old friend, i'v come to complain to you again. Superspar knowles in Pinetown, i bought a pie, chips and gravy, they wrapped it up in a black packaging, when i reached my office 20 km away and unrapped it the gravy was missing, they charged me for it. i reid to call them but the automated service used up my R29 airtime and didnt answer. The attendant gave me a really horrible service , also i went to redeem my frying pan and they are all out of stock .