***** recovery of funds

Good Day<br> <br> Let me start of by saying that I am very disappointed in the service of spar. I was ****** and my card was **********ly used at Tops Eldorado Park boundary.<br> Long story short the ******** swiped alcohol to the value of R2600,... the transaction was approved and teller got the manager to approve the sale, the manager noticed that the guy was not the account holder and blocked the sale.<br> The guy ran away and that was the end.<br> <br> I was advised by the spar manager that because the sale approved I would be refunded the funds, this was 3 weeks ago. I believe that I have given Spar more that enough time to do the refund.<br> When I call Spar the manager is now advising me that she is not sure.<br> <br> Can I please have the funds and if you not sure please advise what is it you need to be sure. I hope that the headoffice will have a solution.<br> <br> My [Email Removed]<br> My Cell: ***<br> <br> <br> Kind Regards