1 reviews | Active since Dec 2015
FOOD NOT FRESH
I purchased garlic rolls on the 19/11/2015. They were marked packed on the19/11/2015 and sell by the 19/11/2015. The hidden sticker was marked as packed on 17/11/2015 with no sell by date. I was fully aware that the rolls were marked down which was not the problem. I was extremely sick from the 2 roll I had for lunch on the 19/11/2015. After lunch i went back to the Spar and spoke to John Perreira who said that the way the sticker were put on was correct and that the rolls had a shelf life of 5 days. Why was the packed by date of the 17/11/2015 hidden and changed to 19/11/2015 giving the customer incorrect info. If it was originally packed on the 17/11/2015 and had a shelf life of 5 days why was it marked packes on 19/11/2015 and sell by19/11/2015. Why did the hidden sticker not have a sell by date on. John Perreira said he will not be doing anything about it. He clearly was not interested in the fact that i was sick from the rolls. He was not interested in what we had to say and the questions we asked.
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
