SM
SBONGILE M

1 reviews | Active since Apr 2015

10 Apr 2015, 14:02

False adverti*****t and Poor service rendered

On the 9th of April 2015 I purchased 6 x 6pack of Ceres juice. On the shelf as well as the catalogue clearly states that you buy 5 packs @ R19.99 and get 1 free. So When I got to the tills they charged me for the sixth one of which I am supposed to get it free, I enquired and then they called the supervisor, The supervisor made RUDELY told me there is no such a special , they must have made a mistake. <br> And she tunes me why am I even complaining I should be glad that this is a good special because these juices are sold at R31.99 so R19.99 is a very good special. I must just pay or reverse the 6th pack.<br> <br> She had no right to treat me like that in front of Spar employees and customers and make me look like I'm stupid. I mean I purchased according to what was advertised.

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Replies (1)
SPAR
SPAR's reply13 Apr 2015, 07:27
Official
Hello SMTMbuyazi,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za