KP
Katlego P

1 reviews | Active since Sept 2015

16 Sept 2015, 21:48

**** R50 from spar

I am appalled and disappointed with the treatment i got from Bromhof spar today, been their customer for over 15 years. Earlier today i went to go buy some energy drinks, paid with a R200 note, got R174,10 change which included a R50 note with ink on it. I went back later this evening to get some garlic bread for dinner and tried paying with a R50 that i just pulled from my wallet, only to find that it was marked with ink. after some thinking i realised that this same R50 was the change I had received from the same store. they refused to take it back saying i was lying and they want the slip to prove that i was there, i asked them to check their camera as the store was about to close, i then got physical threats from one of the managers (Jaku) for even suggesting such. i argued that it would take at least 10min to go home and get the slip and by that time the store will be closed. i was then convinced to go get the slip and promised they will wait for me. when i got back i was received by the store securities which man handled me and told me that the store was closed and no one will help me, i returned home with nothing but a useless ink marked R50 and slip, no bread no dinner

0
Replies (1)
SPAR
SPAR's reply17 Sept 2015, 08:27
Official
Hello Phasha 1987,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za