Extremely Poor Service

I went there on Monday (26/10/2015) to do a cash send at the express till. The cashiers are not allowed to assist customers with the sending of money so she called for the manager on Duty (indian man, unfortunately i did not get his name). I saw him eating his lunch and he made me wait while he ate his fish before he assisted me. When he finally assisted me, his hands were greasy and he didn't even greet nor assist me accordingly. He dictated to me what I had to do on the speed point because his hands were greasy with fish. I returned on Wednesday, to do another cash send, and the manager (a different indian guy) was nowhere to be found to assist me and I was told to wait for him. I waited 10 min then left. This is unacceptable. If managers can't assist customers then atleast the cashiers should be trained on how to administer the process of sending money. <br> I no longer want to go there to use this service because it involves a long wait and bad service/ attitude from the store managers.