LM
Lesego M
1 reviews | Active since Oct 2013
08 Jun 2015, 15:00
Expired goods
Hi,<br> <br> I bought from spar in hilbrow ( Twist and smith street) . The goods were expired. I went to the store to complain and they told me they require a slip. It was a spar brand. I then laid a complain with their head office on the 14th of may. I was promised a spar voucher and advised not to go back to the store.I then sent another e-mail asking where my voucher is then I was told its on its way. Today the 08/06/2014 after inquiring again I was told the card was only posted today. What kind of service is this? Ms. Luyanda Dlamini is responsible. This is not on,they cant have expired goods on their shelves.
Helpful (0)
Replies (1)0
Replies (1)SPAR's replyOfficial
09 Jun 2015, 08:38Hello goselemokgeledi,
Thank you for your email and for this feedback. Your Ref no is 50094 and your card was posted on the 26/05. Once it is in the post we do not have any control. If you have not received your card by the end of this month. Please give us a call. We will gladly send you a new card.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for your email and for this feedback. Your Ref no is 50094 and your card was posted on the 26/05. Once it is in the post we do not have any control. If you have not received your card by the end of this month. Please give us a call. We will gladly send you a new card.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
SPAR's reply09 Jun 2015, 08:38
Official
Hello goselemokgeledi,
Thank you for your email and for this feedback. Your Ref no is 50094 and your card was posted on the 26/05. Once it is in the post we do not have any control. If you have not received your card by the end of this month. Please give us a call. We will gladly send you a new card.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for your email and for this feedback. Your Ref no is 50094 and your card was posted on the 26/05. Once it is in the post we do not have any control. If you have not received your card by the end of this month. Please give us a call. We will gladly send you a new card.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
