Excellent Customer Service at Grand Central

A job well done by Spar Grand Central manager, Jonathan. I had to come back to inform you guys of the great customer service I received after I informed Spar Grand Central of my bad experience. The branch manager, newly appointed since March 2019, actually investigated the matter and found the culprit who he then sent on training to improve their knowledge and s****s in the bakery. Not only that he came straight to my home to personally apologize and offered me gifts to make up for the bad experience. It wasn't the gifts that impressed me but rather the fact that he took the time to investigate, train his staff and personally come to apologize that really changed my mind about the store and the vision he has to change the perception people have of that specific store. I commend him, wish him well and if anyone is able to make a difference it will be Jonathan because his business sense and the fact that he values his customer is already the basic necessities to run a successful business.