1 reviews | Active since Apr 2014
EXCELLENT CUSTOMER CARE Super Spar The Grove Nelspruit
Good day, I live in a farming community about 15km from Nelspruit. Friends of mine went in to town this morning and asked if they could get me anything from SPAR at THE GROVE in Nelspruit. I called Spar to check if a certain item was still on special at SuperSpar The Grove. My call was answered by a lady of the name "Kuku" ( hope my spelling is correct) . She confirmed that the specific product was indeed still on special. A few minutes later, while I was on another call, Kuku tried to phone THREE times to tell me that she has checked, and unfortunately they had no stock available. This is going more than the extra mile, most people would not bother to check availability and secondly, will just let it go after one un-answered phone call. Hats off to Kuku! That is the kind of customer service this country severely lack. From a customer point of view, I want to thank Kuku and the team at Super Spar The Grove Nelspruit for excellent client service.
