EURO SPAR THREE RIVERS VEREENIGING - A SHOP NOT TO SHOP AT

I WOULD LIKE TO BRING THIS TO PEOPLE BUYING FROM EURO SPAR IN THREE RIVERS VEREENIGING. THIS WAS THE LAST STRAW, WE HAVE BEEN BUYING FROM EURO SPAR THREE RIVERS VEREENIGING FOR THE LAST FOUR YEARS AS THEY ARE CLOSE TO HOME, AND I FELT ENOUGH IS ENOUGH. IN THE FIRST PLACE EURO SPAR THREE RIVERS VEREENIGING NEEDS TO BE TAKEN OFF THE GROUP WITH REGARDS TO PROMOTIONS, THE REASONS ARE AS FOLLOWS: 1. FOR EVER THEY HAVE AN OFF LINE SITUATION WHEREBY THEY CAN NOT ACTIVATE THE SPAR REWARDS, AT TIMES WE ARE SHOPPING AT EURO SPAR THREE RIVERS IN VEREENIGING. THE SUPERVISORS ARE TOTALLY NOT COMPETENT, "MR I CAN TAKE OFF ALL THE SPAR ITEMS THAT IS ON THE REWARDS SYSTEM, AS OUR REWARD SYSTEM IS OFF LINE" MY QUESTION TO THE SUPERVISOR WAS AT TIMES, " YOU SHOULD BE HAVING THE ABILITY TO OVERRIDE" I WORKED IN THE RETAIL & WHOLESALE INDUSTRY FOR 42 YEARS. I HVE NEVER SEEN SUCH A DISFUNCTIONAL GROUP OF MIDDLE MANAGEMENT STAFF AS EURO SPAR THREE RIVERS VEREENIGING. CHECKERS WILL APPLY THEIR KNOWLEDGE AND SKILLS TO ASSIST IN ALL WAYS. 2. YOUR OUT OF STOCK SITUATION ON PROMOTION LINES AND OFF PROMOTION LINES ARE ABSOLUTALY UNACEPTABLE, YOU ADVERTISE BUT THE STOCK IS NOT AVAILABLE, THE EXCUSE IS WE ARE WAITING FOR THE STOCK. IN MY OPINION YOUR KVI INSTOCK IS WAY BELOW THE NORM. THE NORM SHOULD BE 95%. YOU NOT EVEN CLOSE. 3. YOUR PACKERS ARE IN THE WAY IN FILLING SHELVES AND WILL NOT EVEN APOLOGISE TO CUSTOMERS BEING IN THE WAY, WHY NOT APPLY A NIGHTSHIFT TEAM? SHOWS ME THAT MANAGEMENT IS ON THE COLLECTING AND NOT EVEN AWARE OF THE POOR SERVICE ON YOUR SALES FLOOR. 4. YOUR HOT FOODS DEPARTMENT STAFF IS TOTALLY UNHELPFULL, THEY APPLY ASSISTANCE ONLY WHEN YOU ASK FOR ASSISTANCE, THEN AT TIMES WHEN YOU ASK, THEY LAID BACK AND IS AS YOU ARE IN A SLOTH ENVIROMENT. SHAME ON YOU. I BELEIVE YOU SHOULD REALY HAVE A LOOK AT YOUR EURO SPAR IN ITS ENTIRETY, BUT APPLY A VISITS AT RANDOM UNANNOUNCED, THAT WILL SHOW MANAGEMENT WHAT IS ACTUALLY HAPPENING. DO UNDERCOVER STORE VISITS. TAKE AN EXAMPLE FROM CHECKERS/SHOPRITE GROUP. I WILL NOT EASILY SHOP AT EURO SPAR THREE RIVERS VEREENING EASILY AS WE HAVE CHECKERS AND SHOPRITE IN CLOSE PROXIMITY. I WILL PLACE MY GRIEVIENCE ON FACEBOOK AND INSTAGRAM AS WELL AS TWITTER, FOR PEOPLE TO SEE AND BE MADE AWARE OF EURO SPAR THREE RIVERS VEREENIGING DISFUNCTIONAL AND NOT APPLYING CUSTOMMER SERVICE. WE PAY FOR ALL WE BUY AND NOT GET CHARITY, AND WE DO NOT ASK FOR CHARITY WE GIVE CHARITY.