Dissapointing customer service

Yesterday I went to buy few items at Spar in Orchards. One of the items had a pricing error.<br> The price on the shelf and the price on the slip(#0231) were two different, I ask for a refund on the difference.<br> I took the pricing on the shelves and presented it to the cashier(Keletjo) who then directed me to her supervisor Jappie.<br> <br> Product purchased was Freshpak Rooibos for kids, then when Jappie and I went back to the aisle the price for the product was taken off by the packer who advised me that he noticed after I advised him that it was wrong pricing. The most shocking response after that was to say the least disappointing.<br> <br> He looked at the product barcode on the product and the pricing and told me the barcodes are not the same. My response was that I looked at the product description, quantity and not the barcode. He said you should have looked at the barcode then you would have realized its not the same product. The barcode corresponding to the pricing is not even on the shelves at that point. Point of the matter as explained to him is those two products are still Freshpak Rooibos. He then said he will punish the packers, so I left with no refund! NEXT TME CHECK THE BARCODE