1 reviews | Active since Jun 2016
Disgusting service
<p>I have tweeted, Facebooked and emailed your bel air branch with no response.</p> <p>I was at your bel air branch and placed my items in the basket on the counter. The cashier just stared at me. Did not greet me. Just stared at me with her arms crossed. When I asked her what the problem is she said she was waiting for me to unpack my basket. Now I don't have an issue unpacking my basket but at woolies they do it for you since their counters are considerably smaller than the spar. I usually shop at woolies and thus I didn't think anything of it.</p> <p>All she had to do was just give me a little customer service, greet me and ask mw , politely to unpack my basket, and I would have quite happily unpacked my basket. </p> <p>Her complete lack of customer service was shocking. I asked her to cancel the purchase as woolworths is far friendlier and as I was walking out she shouted sarcastically after me.</p> <p>I have vowed never to return to another spar, tops or any other organisation associated with the spar brand. Since my ********** visit to your bel air spar I have had excellent service from checkers, pick n pay and woolies and I will continue to shop at these stores. </p> <p>Please ask your bel air branch for the date and time of the complaint. I emailed them the same day as the event.</p>
Thank you for taking the time to email us and for bringing this matter about Bel Air SUPERSPAR to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this. Your Ref no is:CC ********** 02
Glenda Turpin
Customer Care Advisor
Telephone ********** 900
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter about Bel Air SUPERSPAR to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this. Your Ref no is:CC ********** 02
Glenda Turpin
Customer Care Advisor
Telephone ********** 900
www.spar.co.za
