Disgusting Customer Service at Spar

<p>This afternoon 23 April 2017 I visited Starwood SuperSpar. This Spar is located less than 5 minutes away from my residence therefore I am always shopping there. There are multiple other retailers in the area however I have always chosen Spar as my primary retailer. But after the incident that took place today I have to think twice about whether Spar values loyal customers. So let me get to the incident, my fiance and I were shopping and we were about to purchase a tray of eggs. There were 2 trays of eggs one x large and one jumbo which had a price difference of R5-R6. I then told my fiance why not take the jumbo instead of the x large because it is a few Rands more, so we decided to open both the boxes and compare the size between the both. We the realized there is not much of a size difference and proceeded to place the eggs back in the tray and that is when a floor staff member appeared from out of the blue and proceeded to accuse my fiance and I of trying to swap the eggs around. According to him he was watching us all along switching the eggs when we only removed one from each tray. I then told him that we did not switch any eggs and my fiance then apologized for opening the tray even though we had every right to check the eggs, however he still insisted that we were switching the eggs which ****ed me off as he was now starting to accuse us in front of other customers of basically *****ing. I asked him to call the manager and he refused and continued accusing us. I then decided to go to the manager desk myself and advise her of the issue. After me complaining to the manager she asked if I knew his name and I advised that I did not see his name tag. At that moment he walked towards the desk and I pointed him out to her. She called him to the managers desk and asked him what happened. He now continued to accuse in front of the manager insisting that we were switching eggs and nothing was said by the manager to him. I then saw his name tag which said Rasta. I am no ***** and a very loyal customer and I am utterly disgusted with the service. The manager then asked me to right down my name and number in a book and advised she will report to the store manager. I am utterly disgusted to have been treated like this after supporting this Spar from the time they have opened. If nothing is done to rectify this I will definitely not use Spar as my 1St choice retailer. I would rather support Shoprite, Pick n Pay or Checkers where customers are treated with respect. Your employee Rasta must understand that by me shopping at Spar I contribute towards paying his salary and he needs to learn how to respect customers. Just to prove that I am a loyal customer you can check the times I have scanned my Spar tag also noting that there are plenty other times that I have shopped there. Tag number: ********** 47652. Right now in the eyes of Spar I am not a customer but a ***** who tried to ***** one egg am I right???</p>