1 reviews | Active since Jul 2011
Disgusting attitude
I went to a Spar in Durban, next to Addington hospital. I had a Beacon voucher (from Beacon) that I wanted to use. The cashier told me that they do not accept vouchers at all. I found this strange so I asked to speak to the manager. When I went to him, without even greeting me, he just blurted out loud that they do not accept vouchers at all. Despite his foul attitude, I introduced myself. I had to ask him to explain why they do not accept vouchers - and he said that it is his stores policy. There are ways of handling a customer and this is not how its done. This manager is so off-putting that I would never want to go to that store again. If he is like that to his customers, what kind of example is he setting to the rest of his staff.
Thank you for bringing this to our attention. We apologize for the experience that you had, please allow us to investigate with the store and then within a maximum of 7 working days we will contact you to resolve this matter.
Thanks
Luyanda Dlamini
Customer Care Advisor
www.spar.co.za
Best regards,
Thank you for bringing this to our attention. We apologize for the experience that you had, please allow us to investigate with the store and then within a maximum of 7 working days we will contact you to resolve this matter.
Thanks
Luyanda Dlamini
Customer Care Advisor
www.spar.co.za
Best regards,
