disgusting attitude

Upon realising my landlords phone was blind(no messages could be seen)I decided to go back to spar gateway to cancel their instant money service as checkers seemed a better option.when I got there was greeted by a very sour slain(supervisor or something)I then proceeded to explain to her my dellema,before I could finish she picks up the phone dials a number very abruptly and then holds the receiver for a few minuets.At that point I'm boiling because I now have to wait not sure to how long no explanation given.I then decide to ask her who was she phoning she replies abruptly that she is phoning instant money as I did not have the receipt with the reference, I then told her that I had already phoned instant and yes I do have the reference number.she drops the phone and tells me that o required an affidavit. I told her no ways I want my money now.she then pulls her face and marches across the store comes back to tell me cashiers don't have 3000 at their tills.at that point I'm past boiling point because it was already 11 o'clock.I told her I want my money .and then again she marches across the store comes back with the three thousands and very loudly in full view of the other patrons