Disgraceful customer service received at Spar Tops

In Tops I complained about the set up of the store as I was not able to exit the store after my purchase due to an employee pulling a big ice trolley through the narrow aisle at the til where customers are supposed to exit. As I was about to exit, an employee came through the aisle to bring an ice trolley into the store and I had to walk back into the store for him to enter. I then thought I could exit where I entered but could not due to the rotating boom and I had to walk back around the store and through the til aisle to exit. This was when I complained about the set up of the store and suggested that they have a designated area for employees bringing large trolleys into the store so that it would not inconvenience customers at the til who are trying to exit. Renie Jansen, sittting on the booms, said that I should speak to \people in the offices". I then told him that he should convey the message to their managers. The attitude I got thereafter was very rude. He said \""Yay gaan man!\"""