HB
Hlengiwe B

1 reviews | Active since Aug 2015

08 Aug 2015, 09:21

Despicable Service!!!!

I am a customer who always goes to do grocery shopping at SuperSpar, Retail Crossing in Little falls.<br> <br> Yesterday, 7th August I went to do my shopping. I happened to ask for assistance from one of your staff members by the name of Jane. She literally walked right passed me, while mumbling something to one of her colleagues.<br> <br> The reason I am sending this email is because this is not the first time I encounter such behaviour from the very same person.<br> <br> For this reason I may not shop at the same spar and I wonder how many other customers she mistreats like this.<br> <br> I myself work in an environment where customer service is key, with the knowledge of how to treat your customers, this behaviour is unacceptable! You may even lose the customers due to your staff members not knowing how to treat your customers right.

0
Replies (1)
SPAR
SPAR's reply11 Aug 2015, 07:22
Official
Hello Mahlengb03,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za

Best regards,