1 reviews | Active since Mar 2016
Customer service needs attention by management
Went in to buy meet and went straight to the tills to pay for the meet...I was using my bank card to pay for the item so the eft system was placed in the place where I didn't feel secure to enter my pin so I picked up the eft system to secure my pin then the cashier ( johanna Mojela) from SPAR @ MARAPONG that I wasn't supposed to pick the eft system up I was supposed to enter the pin it's not like she will still my card and use It( with an bad attitude and shouting and creating attention from other customers) politely I told her that she must not forget who is the customer her and I was forced to enter my mine in that kind of situation cause I needed that meet...At the end of the transactions she was like \ hai sesi sign there ( eft reciept)\" I refused cause she gave me attitude at first and she is not asking me to sign... THAT WAS THE FIRST AND LAST I GO SPEND MY MONEY THERE, AND WOULD NOT ADVICE SOMEONE TO SPEND HIS/HER money to that SPAR...I'm angry and feel like crying cause I was taken advantage of and that's worse <br> service an individual could get I think that's the environment is cause they were never trained with customer service...<br> <br> <br> "
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
