1 reviews | Active since Dec 2010
Customer Service
I was at the Kwik Spar to buy lotto, the was one person in front of me being served, when my time came the cashier first complained about the number of tickets that I had, I wanted them to be check. She asked if I did not check them and I told her I did but I prefer that the machine to verify so that I don't miss or make a mistake. She started checking and one cashier called her out to say that the manager or the supervisor is saying there is a long que , she must help with that. She told me wait for someone who was on lunch( 1 hour) .<br> <br> This was very unprofessional for me , cause she stopped attending to me and closed the till. <br> <br> I regard Spar as one of the store that is very professional and excellent in their service, but was very disappointed that I was not regarded as a customer. For me the manager should have said that she must finish with me and then close and not leave in the middle of my transaction and close the till<br> <br> Regards<br> Gamakazi Nabe
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
