RS
Rowan S
1 reviews | Active since Feb 2012
31 Mar 2016, 14:03
Customer forced to pay 8 times for one shop
Pretty unreal that a small R550 shop took 20 minutes to check out at the till in Morningside, JHB Spar. Your tuna was flagged in the system as on special, but the teller and manager said this was incorrect. They then forced me to ring each of the 7 tins up separately and pay separately so that I couldn't get the special. Very disappointing. The teller and manager were rude, did not communicate anything with me and were unapologetic.<br>
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SPAR's replyOfficial
01 Apr 2016, 07:56Hello rowans,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
SPAR's reply01 Apr 2016, 07:56
Official
Hello rowans,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za