Consumers used as free employees

Over the past few months since I have moved to PMB, I have noticed that Parklane Spar doesn't have any packers and they have even gone as far as building their cashier counters in a way that the consumer's basket is forcibly placed away from the cashier.<br> Every cashier is forced to ask the consumer to unpack their own baskets.<br> <br> I find it so insulting that you expect me to walk your isles, fill my basket with your groceries so that you may make a profit and then expect me to unpack my own basket at the cash point and pack my own bags.<br> <br> I get that you are trying to manage your costs by employing fewer staff members but if I am asked one more time to do a job that your staff are being paid for, then I will most certainly be shopping elsewhere.<br> <br>