Congratulations on losing a loyal customer

I bought a bottle of Champagne at Tops. The teller swiped my card and, after I entered my pin an sms came through on my cell, stating \R104.95 purchased from Spar Belair Tops"<br> The Teller explained to me that Standard bank had an issue and swiped my card again. A Second \""R104.95 purchased from Spar Belair Tops\"" appeared on my cell<br> Their teller then tells me I must go draw cash as standard bank is down. I explain to her that I have now paid for it twice and showed her my cell. She wasn't interested and said I cannot have the goods<br> I asked for a manager and your manager walked in asking \"" Where is the problem customer\""...now I'm a problem customer!!!! Not a problem system issue.<br> I explain to and show your Manager the sms's....not interested!!! I ask why "