1 reviews | Active since Jul 2015
confused and angry
I went to Spar in Jubilee Mall Hammanskraal because there was a promotion on 3Kg Sunlight and Sta Soft for free and the price was R49.95 as it was advertised on the pamphlet. so i took the 3kg Sunlight and i went to the till and i asked the cashier for a rain check because the promo was ending on the 1st November but the cashier said they cant i asked to speak to the manager she called a lady i forgot to take her name. I asked her if i could pay and the 3kg Sunlight and come back for my free item as it was advertised but she said no i cant because they don't have stock.<br> <br> firstly it was not my fault that they didn't have stock and why should it affect me as a customer because they didn't order enough stock even thou they knew about the promo. what made me angry was when the lady asked me if i know how much is the 3Kg and i was getting it for less. i don't care how much is the normal price they shouldn't advertise things that they don't have<br> <br>
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
