1 reviews | Active since Jun 2013
Complaints with no response.
My first complaint:<br> I am officially over the Edgemead Super Spar. I fine that they are not at all what your brand should be. They are constantly blocking the isles with unpacking stock. No matter what time I go, fully blocking isles! This should be done with as little inconvenience and perhaps before the store has opened. However I often cannot get to products, cannot get my trolley past, and have even had staff stand and tap their feet at me because I had the nerve to stand and look at products and block them. Staff stand around, and in the way of customers just chatting. The new system of needing not just your usual rewards card, but a separate one to qualify for advertised rewards is misleading and I find **********. All in all, I feel that perhaps the owner needs a reality check. I have been shopping there, almost daily for 15 years and not once has he greeted me, or even smiled. He is surly and unfriendly. Needless to say, today was the last time I will step foot there. <br> <br> I thereafter got a one line reply saying they will follow up in 7 days. Its now been 14. I asked again for a reply 10 days later and still nothing. Needless to say, now ALL spar stores will be avoided.
Thank you for your email. We have escalated this via your email that we have received. Your ref CC***.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
Thank you for your email. We have escalated this via your email that we have received. Your ref CC***.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
