1 reviews | Active since Apr 2020
Complaint
I'm very angry and frustrated with Spar St George's work procedure experienced a very bad service from security guard and supervisor Barongiwe. They refused to let me buy a mask with a debit card. I advised the supervisor why I'd like to pay with a card as dealing with cash transmits the virus even more swiping is a better alternative as prescribed by government. Firstly the masks should be sold at the entrance and not at the exit that does not make sense. It's appaling that Spar has such inexperienced and very rude security staff and supervisor these are the people that should uphold the companies policy and become the face of the Company. It is also very disturbing that the manager was also willing to loose a customer buy not proving an alternative for me to buy the mask with a card. How many customers is Spar going yo be chasing away for not having cash to buy a mask??? I dont want receive a call from the manager apologising. Disciplinary measure should be taken as these staff members are degrading the service level at Spar and the quality highly unacceptable and I will be taking this to all social media platforms until something is done. Spar has lost me as a customer literally I will not recommend for anyone to purchase goods there as the staff lacks customer service!
