complaint

Every month it is the same story, their credit/debit card machines go off line. so I phoned first and they said yes they were on line. I spent three quarters of an hour at Spar Pinelands waiting in the queue to pay bills. Lo and behold their card machine was off line. They said I can only pay cash so I was told to go to the food queue to get money as I could only pay cash. They did not have enough money so I could pay my other bill, only enough for the one bill, but I had to buy something first.... urgh. I was then told by some very rude girl on the till (by the bill paying side) that they were doing me a favour by giving me so much cash - THEY WERE DOING ME A FAVOUR!! it was their machine (which was a Nedbank one) that was off line., not my fault. They use Capitec as well but only on the food queue but they never thought to use Capitec on the bill paying side. WHY DO THEY NOT GET MORE MACHINES, IE ABSA, STANDARD, FNB. This is the worst Spar. I do hope another supermarket opens at Central Square so we are not bound to shop at Spar