PM
PHILLIPA M
1 reviews | Active since Oct 2015
01 Oct 2015, 12:40
Chicken Lasagne too salty to eat-return no refund
Purchased chicken Lasagne at the store a while back. Had it in the freezer. When we went to eat it the , it was way too salty. I returned it to the store on Sunday 20 September 2015. Charmaine at the deli counter received it and asked me to complete a little handwritten note which I did and informed me that the manager would contact me the next day Well I'm still waiting to be contacted for a refund and/ apology,<br> <br> I also purchased 2 ready meals on the same day. The next day the meat was off and the veggies in the one resembled the consistency of overcooked Okra.<br> <br> The store will not see me again
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Replies (1)SPAR's replyOfficial
01 Oct 2015, 15:03Hello pminnaar,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
SPAR's reply01 Oct 2015, 15:03
Official
Hello pminnaar,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
