CHARGED TWICE

I did my shopping, got to the till, put my shopping through. I handed the cashier my FNB cheque card, she swiped the card, the transaction took longer than usual to go through, She then called the supervisor who just pulled out my card from the speed point, by then I received a sms to say that the transaction went through, I showed the sms to the supervisor, she ignored it and said that it had not gone through, She swiped my card on another machine and then I received another sms to show her it went off again, she didn't seem bothered at all.<br> I went back to the store the next day and spoke to another lady, thankfully she was kind and helpful, but she said there is nothing that she can do and that I will have to get FNB to reverse it, I have been to the bank 3 times already and have not yet managed to get the second transaction reversed. It really irks me that I have got to do all this running around for somebody else's mistake and I only received a print out from the speed point for one transaction, maybe this is how they rob people who do not have access to sms's when transactions go off.<br>