tT
telanacrafford T

1 reviews | Active since Sept 2016

21 Sept 2016, 11:50

Cashiers making customers feel embarrassed and like *********

<p>On the 18th of September my partner and I went to buy some groceries at Monument Park Spar and by accident I put the wrong price on the freshly baked bread. Since no one was there assisting us at the bakery we got the wrong price label for the bread. We proceeded to the cashier to pay our groceries. The cashier said after seeing the bread and price this is not the right price speaking in a language that the cashier thought we do not understand. I then apologised and said there was no assisting us at the bakery section so please just add the correct price. After the correct price was added we paid our groceries and then went outside of Monument Park Spar to get donuts my partner went back inside to buy the tokens for the docuts. Not soon after comes the cashier where we paid our groceries and tells the lady preparing the donuts about our incident of the bread with the wrong price. I have never felt so embarrassed I was not going the ***** the bread I got the wrong price. I cannot believe how the cashier made me feel like a ******** and discussing my mistake with other employee in front of me. This is totally unprofessional. I have always said that Monument Park Spar in Monument Park is the best in the country .After that experience you are the worst Spar in the country. I will never ever buy from Monument Park Spar again. The worst service I have ever received from any spar the words cannot explain the way cashier made me feel unbelievable. I think Monument Park Spar employees need more training on professionalism and please Monument Park Spar tell your employees not to think if they speak in a different language than other that we won’t understand. Respect your customers and that way you will keep our customers.</p>

0
Replies (0)