YD
Yandiswa D
1 reviews | Active since Aug 2015
02 Aug 2015, 21:48
Cashier couldnt assist and gave me bad attitude.
I went to Spar to buy a R10.00 airtime with a R100.00 note and she told me that she will give me the R90.00 coins, I asked her to ask another cashiers for a change, she gave me my money back and told me that its not her job to go and look for a change. She told me that its either I take my money back or I take coins and its not even her job to tell me what kind of a change she has on her till, she was only trying to make me a favour. Another cashier that was sitting next to her assisted me. It was the first time receiving a bad customer service like that in my life and I've worked with customers before and the way the lady treated me it made my whole day a disaster.
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Replies (1)SPAR's replyOfficial
03 Aug 2015, 07:33Hello Mthunzi1983,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
SPAR's reply03 Aug 2015, 07:33
Official
Hello Mthunzi1983,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
