CG
Cyril G

1 reviews | Active since Mar 2009

10 Jul 2015, 08:53

Cash only for prepaid electricty, airtime etc

Stopped at Spar in Plumstead on my way home, bought some electricty, produced my debit card to pay, was told by the cashier that prepaid items are strictly cash. I said fine, leave it. Another male cashier next to here basically demamded I go and draw cash to pay for the electricty.... I said no, he called the manager who said its ok I can leave. Now, Spar in Bergvliet is where I always shop, where I always buy prepaid airtime and electricity and pay by debit card. Same applies to Spar in Rosmead, they too accept debit cards for prepaid items. So why the heck is Spar confusing matters by having one store accept debit cards and another declining them. ALL Shoprites, ALL Pick n Pay's, ALL Checkers accept debit cards for prepaid purchases... C'mon Spar, get with the program, either decide that debit cards are accepted (or not accepted) by your stores and apply your decision to ALL your stores.

0
Replies (2)
SPAR
SPAR's reply13 Jul 2015, 07:27
Official
Hello goddard,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
CG
Cyril G's update14 Dec 2020, 21:37
Reviewer Update
You were supposed to get back to me 5 years ago... you did not, was at that Spar again. TODAY STILL, they don't accept debit cards for electricity