1 reviews | Active since Mar 2009
Building revamped but still same old attitude
I went to spar Greenhills Randfontein.Didn't want to because i had a bad experience before where the owner Peter and his staff had bad attitudes. But in any case i went there on Sunday 15/2/2015 to buy a few stuff before going home.When i wanted to pay my wife gave her debit card and told the lady that it was a check account.The lady swiped the card and my wife entered her pin then immediately at showed declined.I then gave the lady my debit card and also told her that it was a debit card and check account. I saw her press the top button on the system and when she pressed enter for us to enter pin immediately showed us declined even before i could enter my pin. At this stage the lady was just standing there and looked at us as if we did something wrong. I then asked her to swipe my card again and when she swiped it i saw that she was pressing credit card and not debit card and that's why it showed declined before i could enter a pin.After telling her this she just sighed and re swiped the card and i entered my pin and it was accepted.After this she just left.Not saying sorry or anything.I then went to Peter(the owner) and he also had 1 huge attitude with me.Great cust service spar
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
