1 reviews | Active since Jul 2013
Blatant ****** by Staff
I was ignored by staff yesterday, while trying to purchase food at the cooked food kiosk, so that they could help other customers who were standing behind me. When I asked why they moved a lady, who was of the same ethnic group as the staff, ahead of me I was told it was because she wanted to pay for items, which did not include any food. They were only willing to help me after I said that I want to order food. I asked for the manager and was ignored. I had to get the manager myself, who informed me that he will deal with the matter later as he was too busy. Which i know would be forgotten later, it also raises a question if he would deal with it at all as once again they are of the same ethnicity. I have been a regular customer of Spar for the last few years as it is in close proximity to me, but doubt i would want to carry on my support after staff decided to discriminate.
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and we will contact you within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
