NM
Nwabisa M

1 reviews | Active since Oct 2017

27 Nov 2024, 10:28

Bad service Spar Mathambo Spruitview centre

I am utterly disgusted with the lack of service, paired with the constant disregard for professional ethics & the inconsiderate treatment of customers, in line with the treatment received at SPAR.

In a world where technology is ever-changing, for SPAR as a brand it should be highly humiliating and equally disgusting to digest that as a brand you failed to act on your promise of delivery and simply chose to thievery off a trusting customer, in a scrupulous manner.

In a quest to avoid the backlog of queues at your store, which are often exacerbated by the fact that your tills are never filled to the max with cashiers.

My instant regret was experimenting with the 2U app experience, over the already renowned and more efficient MR Delivery AND Checkers Sixty app, which provides excellent customer service & goes beyond duty to ensure customers receive what they purchase.

The difference in customer service is absolutely astounding.

The delivery was received only today on the 27th of November 2024 at 9:10 AM but it was promised that it would be delivered 26th of November 2024 18:00-19:00.

0
Replies (0)