Bad Service from Spar Noordwyk Midrand

Everytime I come to Spar Noordwyk Midrand I'm told they are offline, Tumelo from til one refused to give me cash back, she even told her collegues that her till is empty after I saw money in her till. Level of her incompetancy isn't allowed in retails, some of this ladies don't value us as customers. I was then assisted by Ntswaki (Dont think its her name) from cigarette who did her level best after she saw me writing my review on Hellopeter. Most of them even put their name tags.