1 reviews | Active since Dec 2015
Bad Service @ Zambezi Superspa
Good day, <br> <br> We went to Zambezi Superspar on Sunday 04 December 2015 to buy a few things, at the till the lady did not have any change which we understand. So the change that must have been given was R 8.40 she asked us if we have R 2 for her which we gave her so she can give us R 10 back. Me and my partner made separate payments as he was buying for someone else. So when it was my turn to pay with my card the lady told me that she will not assist me as she does not have any change in her drawer, I told her that I do not need any change because I am paying with my card. she ignored me and asked the customer behind me if she can assist him he was paying with cash and she started helping him. The Manager of the Spar saw that we were upset ask what is the problem and just as we started telling him that the lady is not very helpful he started talking to another customer and making jokes. He did not even try to solve the problem. That is a very bad feature for a manager to have.
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
