Bad service at King Williams Town

The law in SA stipulates that children under 5 should not be required to wear masks. It further states that children from 2 to 5 must only be encouraged to make use of masks. As also stated by WHO. My baby is only 2 but I was denied access by your guards at the door at Sutton Square Spar in King Williams Town. I had to involve the manager who eventually allowed me in 'as a favour'. There was no explanation as to why I was denied access which I found very annoying.