Bad Service and Duplicated Card Transactions

<p>I went to Geenhills Spar on Sunday 11 June 2017 and bought some items when the cashier swiped my spar reward card I wanted to add 1 tem, she tried to scan it and totd me I cannot pay on the same transaction so I have to swipe my card again for the 1 item which I did. The next day I draw a bank statment and to my surprise I was over charged. After work I went to Spar and first spoke to the owners wife who told me that it is not their problem and I need to go sort it out at my bank but in a very rude way. The owner then came and I explained the whole thing again showing him my bank statment as well. He then being irate aksed which till. I showed him till two and then wanted to know who the cashier was, so I said I am not sure he then told me I should know. I tried to explain but he kept on interrupting me and also told me that I should just move he knows how to do his job. The then called the cashier who remembered me and confirmed it and also being irate with her and the other cashier behind the counter. Then told me to come back the next morning, I told him that I can only come after work but he and his wife said I should come in the moring and speak to the son-in-law. I asked if I may please send someone as I wouln not be able to and if it would be ok for that afternoon. He then marked the statment and said he will investigate and have an anwer the next day(afternoor) . The next day his wife then said that they checked all the transactions on the ledger and the amount went of once only and that the transactions on my bank statment isn't for their Spar. I then went to the my bank the next day, Wednesday who confirmed the transactions on my bank statment and sent me the proof that it was paid over to Spar's Absa account. After work 15 July 2017 I went to Spar again for the third time, the wife came again and said I told you to go to your bank, being rude again. Another employee Andries then came and ask what happend I told him and she jumped in again. He then took the proof from the bank and assisted me. Indeed Greenhills Spar did overcharge me. Check your Card Payments because when there is a fault on their side they treat you as being dishonest as wereby they were.</p>