mB
mongie B

1 reviews | Active since May 2016

25 May 2016, 12:01

Bad/ Poor customer service

<p>On 25/05/2016 I went to shop at umtata Circle spar, I saw Wheetbix on Special had a price of R9.99 then I took 2, when I'm at till point the price was R17.99. I showed the casheir Nomvuyiso Makrwede the price I saw she called a supervisor "Bulelwa Madikane" who gave me negative attitude and told she will call her superior. A man came and asked the problem I told him what I saw he then told me the price I saw is wrong, but who's fault is that? He then told me that if I don't want to understand I must leave the wheetbix. </p> <p>I ended up buying 1 box, from the cashier up to the man who they said was the Manager not a single one of them apologized about the false advertisment which mislead the customers. </p> <p>Please do something.</p>

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Replies (1)
SPAR
SPAR's reply26 May 2016, 06:17
Official

Thank you for taking the time to email us and for bringing this matter about Circle SUPERSPAR to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this. Please can we have your contact details. Your ref no is CC***

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za