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Sphiwe N

1 reviews | Active since Mar 2016

15 Mar 2016, 14:27

Bad customer service at SPAR Brackendowns

Hi,<br> <br> The treatment I received today at the Spar Brackendowns is totally shameful. I was there to buy mineral water for the office. The cashier rang the price and I was told the price is wrong. Which was right. She called the manager and he had a bad attitude towards me. I never explained to me what was happening . He took the water and left, the cashier did not explain anything to me. Due to work deadlines , my time was wasted by a manager who did not want to assist me or assist with the situation. After coming back from his station. He threated me and told me that my money was not welcome in his shop. I asked whether this was a racial issue ?<br> He tried to cause a fight with me as he kept on threating me. I will never shop at SPAR Brackendowns ever again. The treatment I received as a customer was unacceptable and disgraceful.

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Replies (1)
SPAR
SPAR's reply16 Mar 2016, 13:07
Official
Hello panoma,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za