Bad customer service

Hello guys please help me .

Yesterday had nightmare experience still can't believe what happened just happened for real. Yesterday was around Primrose,Gauteng. HOMESTEAD KWIKSPAR GAU/T17863 I went in to grab few drinks, problem I had few bags with me. on my way in, one of staff forced me to leave bags in the front entrance door floor. What I have noticed most of customers had their bags with them. I have been told leave the shop if im not willing to put my bags down floor. I don't know if all was just about skin colour . It took me +10 minutes in the door trying to go in get drinks . I'm really disappointed of this acts.

I don't know if is this how they run their daily service.