Bad Customer Service

Sunday i went to Spar Kwa Mashu to deposit money to two different numbers and i gave the lady who was assisting me two numbers cause it was two different transaction..However the lady linked both transaction in one number which i did specify that it for two different people.. That was nothing.. until i received a call from a day care where they look after my twins telling me that they did not receive the sms from Spar, mind you my mother was suppose to go to work the following day but she could not as no one was going to look after my kids because the lady from the day care did not receive the money.. at work i request to leave early as my shift was suppose to end at 22h00PM but i left at 17h00PM, i went to Spar and the security told me to wait on the queu. i then requested to speak to a manager, i spoke to the lady from Spar and she told me to wait for a lady who is going to assist me.. i waited for 20 minutes and there was no lady until i saw a gentlemen by the name of Thapelo who actualy came to me and ask on how can he assist me.. i explained to him my query and he made a phone call and they did resend the message.. i so wish all Spar staff can be like Thapelo..<br>